Jessa Teel Real Estate ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have regarding your data.
Information We Collect
We collect information you voluntarily provide and certain data gathered automatically when you visit our site.
Information You Provide
- Contact forms: Name, email address, phone number, buying or selling interest, timeline, and your message.
- Newsletter sign-up: Email address.
- Saved search preferences: Email address, search criteria (city, price range, property type), and preferred notification frequency.
- Review submissions: Your name, written review, star rating, and transaction type.
Information Collected Automatically
- Page views: We track which pages you visit on our site using an anonymous visitor identifier stored in a cookie. This helps us understand which content is most useful to our visitors.
- Listing views: We record when property listings are viewed so we can surface the most popular properties.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the real estate services you request.
- Send property alerts that match your saved search criteria.
- Send newsletter updates about the Calaveras County real estate market (only if you subscribe).
- Display approved reviews on our website to help future clients.
- Understand how visitors use our site so we can improve the experience.
- Notify our team promptly when a new lead comes in so we can respond quickly.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies & Tracking
Our site uses a minimal cookie to track page visits:
- Visitor ID cookie ("vid"): A randomly generated anonymous identifier stored in your browser for up to one year. This cookie does not contain your name, email, or any personally identifiable information. It allows us to understand browsing patterns across visits.
- Session cookie: Used for admin authentication only. Not applicable to regular site visitors.
We do not use third-party advertising trackers, social media pixels, or Google Analytics on this site. You can clear cookies at any time through your browser settings.
Third-Party Services
We use a small number of trusted third-party services to operate this website:
- Resend: Email delivery service used to send lead notifications and newsletter emails. Your email address is shared with Resend solely for the purpose of delivering these messages.
- Twilio (optional): SMS notification service that may be used to alert our team about new lead submissions. Your contact information is not shared with Twilio; only our internal notification messages pass through their service.
- Map tile providers: We use CARTO and Esri map tiles to display property locations. These services may receive your IP address when loading map imagery.
Each of these services has their own privacy policies governing how they handle data.
Data Retention
We retain your information for the following periods:
- Lead and contact form data: Retained for as long as needed to serve your real estate needs and maintain our client relationship records.
- Newsletter subscriptions: Retained until you unsubscribe.
- Saved search preferences: Retained until you request removal.
- Reviews: Approved reviews are displayed indefinitely. You may request removal at any time.
- Visitor analytics: Anonymous page view data may be retained for up to one year for site improvement purposes.
Your Rights
You have the right to:
- Access your data: Request a copy of the personal information we hold about you.
- Correct your data: Ask us to update or correct inaccurate information.
- Delete your data: Request that we delete your personal information from our records.
- Unsubscribe: Opt out of newsletter emails or property alerts at any time.
- Withdraw consent: If you previously consented to data collection, you may withdraw that consent at any time.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request its deletion.
To exercise any of these rights, please contact us using the information below.
Contact Information
If you have any questions about this Privacy Policy or how we handle your information, please reach out:
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.